Frequently Asked Questions?

All Buying Online Digital Railcard Eligibility Railcard holder benefits Refunds & Replacements Renewals Validity Visiting from outside of Great Britain

If I have lost my card more than once, do I get a replacement or will I have to buy a brand new Network Railcard?

Only one replacement may be issued in a 12 month period for lost or damaged Railcards and a £10 administration fee is payable. If you need further replacements a new Network Railcard will need to be purchased.

< BACK TO FAQS