Frequently Asked Questions?

All Buying Online Digital Railcard Eligibility Railcard holder benefits Refunds & Replacements Renewals Validity Visiting from outside of Great Britain

Will I receive the Railcard discount on any chargeable items I take on the train with me?

The Railcard discount does not cover charges on various articles or animals.

For details about which items carry a charge, and details of the charges, please call National Rail Enquiries on 03457 48 49 50.